BI and Automation: How Visibility and Discipline Drive 35% Less Aged AR
The Visibility Problem CFOs often fly blind without real-time visibility. Limited visibility shows up in subtle but costly ways—targets slip, cash positions tighten unexpectedly, and unresolved disputes strain customer relationships. Days Sales Outstanding (DSO) is rarely measured consistently and even less often de-averaged at the invoice level. The result: hidden receivables that quietly balloon and […]
4-Steps to Turn Receivables into Working Capital
When receivables breakdown, they don’t occur during a single event. Instead, they deteriorate quietly: invoices delayed weeks after shipment, disputes that bounce between departments with no resolution, and credits that sit unmatched in inboxes. By the time these issues appear in aging reports, cash is already trapped, borrowing costs are higher, and customer relationships are […]
Triangle of Partnership – Sales, Finance, Customer Success
DSO quietly drains liquidity, but the causes stretch well beyond the finance team. Sales extends terms to win deals, operations ship without visibility into overdue balances, and customer success absorbs disputes that go unresolved. The result is a fragmented order-to-cash cycle where cash gets trapped in plain sight. For mid-market companies, this isn’t abstract: aged […]
Why High DSO Happens: The Top 3 Causes Trapping Your Working Capital
High DSO Isn’t Random—It’s Predictable and Preventable High DSO rarely shows up overnight. It builds quietly inside the business until it becomes a full-scale liquidity drain. A deal gets extended beyond terms. A dispute lingers in someone’s inbox. A report waits in a spreadsheet that never gets updated. Individually, these moments feel routine. Together, they […]
High DSO Isn’t Only Solved Through Systems
High DSO Isn’t a System Failure—It’s a People and Process Problem Your balance sheet says the cash is there. Your systems show invoices were sent. But your working capital is trapped cash—aging on paper, unavailable in reality. The truth is that high Days Sales Outstanding (DSO) isn’t only caused by system limitations. Technology can automate […]
The Cash You’re Missing Is Already in Your System
The Scale of the Problem The numbers are clear—and costly. J.P. Morgan’s 2024 Working Capital Index shows S&P 1500 companies holding more than $707 billion in trapped liquidity, with 67% of firms reporting higher DSO over the past year. For the first time in a decade, The Hackett Group found all major cash conversion metrics […]